HelloAI Patient

For patients and family caregivers

A learning module from patients, for patients and caregivers. Four short courses on using AI chatbots well in your care.

Start learning See the four courses

By the end of the module, you'll be able to:

Say what a chatbot does when it answers you, and why it can sound sure and still be wrong.
Ask health questions in a way that helps, and check where an answer came from.
Know your stop-and-call signs, so you never wait on a chatbot when you need a person.
Walk into an appointment with your questions ready, and tell your care team what a chatbot told you.
Read letters, results and medicine information with your care team, and share your own information carefully.

This module is for education and does not provide personal medical advice. For health or treatment questions, speak with your care team. If you may be experiencing a life-threatening emergency, call your local emergency number.

Short enough for a waiting room.

4 courses, 23 units

Under an hour, self-paced

Finish every unit in the four courses to earn your Certificate of Completion. It is a learning certificate for patients and family caregivers, not a medical or professional qualification.

From patients, for patients and caregivers.

Ellyn, Russ and Alvina use AI in their own care. The module is built on what they learned.

Ellyn Winters Robinson
Author of Flat Please, Hold the Shame, and founder of AskEllyn
When Ellyn walks into the clinic, every thought she had in the car flies out of her head. So she does the thinking before she gets there, with AI as a sounding board for her questions, and walks in with a list.
Russ Read-Barrow
Patient advocate and creator of FC:AI
Russ has chemotherapy every two weeks. He maps each cycle in a day-by-day plan, with his medicines, appointments and warning signs in one place, and uses AI to turn his latest letters and results into questions for his oncology team.
Alvina Nadeem
Engineer, consultant and patient partner
When Alvina's symptoms kept adding up, a chatbot helped her bring them together, including ones she didn't think were related. She took them to a clinician, and her ovarian cancer was found at stage 1. Her message: symptoms that keep going deserve a check.